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Testimonials from Previous Clients
2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002
"Vanessa was very professional and pleasant to work with. I think we proved that AimLoan is a great place for financing and I'm sure my agent will provide your company future business. The Escrow company also complimented your company and Vanessa in particular." "Shabnam was very helpful, and answered all my questions immediately. This has been a smooth loan process." "Both Millie and Vanessa were very prompt in returning our calls and we closed the loans in less than two weeks." "Up front and straight forward with all information, returned all phone calls even to my real estate agent!" "Shabnam was proactive, keeping me informed." "Dorothy and Linda did a terrific job in handling my loan from start to finish. I was very impressed with the level of communication, thank you both very much." "Great job, fast process- I already recommended AimLoan.com to my friends." "Shabnam was always very pleasant to deal with over the phone. She returned all calls promptly and kept me well informed as we went through this process. Should I have the opportunity to go through another refinance , I will be requesting Shabnam to be my CSR. Thanks Shabnam. " "Worked through holdups and fire storms to keep the lock in. All the people worked together and covered for each other as a team to get my loan application through." "Working thru getting past problems with other mortgage companies solved." "Talking to Khola made me feel so comfortable! Both Nicole and Khola are great people." "Nicole, you service was great! Not only was it fast, but you did not play games that lenders sometimes play… I had a pleasant experience with your company and you can count on me that I'll spread the word! Great Job! Tell Linda thanks for me also!" "Prompt reply to my inquiries" "Overall courtesy and timeliness. Jill and Laura were wonderful to work with. I never had such a speedy, positive experience with refinancing before. " "Offering credit for cost paid for a previous appraisal done recently." "Great job by all!" " Rhonda- So, can I now open that bottle of champagne I've been saving for the occasion? .. I want to Thank you and Linda, but specially you, for going the extra mile(s) in overcoming the obstacles that kept popping up in the process" "Answered every question that we had asked!" "Thank you for making the purchase of our home so much easier! We are so pleased with the service we received, not to mention the great low interest rate. I am sure you must have been overwhelmed with loan applications during recent months, yet we never got the feeling that ours was just another file in a stack of hundreds. Obtaining our loan with AIMLOAN.com was by far the easiest part of the whole home buying process… Andi and Linda were always available to answer questions or provide an update on the status of our loan. The kind of service they provided is rare these days, and you are sure to have more repeat business as a result. Thank you very much to Andi and Linda!!!" "Dorothy always returned my email and phone calls promptly." "The entire process was great! Communication was timely and complete, requests for information were thorough (no last minute surprises), the transaction was very quick." "I have a good experience with AIM with my recent refinancing. Both Shabnam and Laura acted very professionally and they were helpful. The refinancing took less than 2 weeks. Laura even filled out most of my information over the phone. They are the types of employees you need for your company to grow. I will share my experience with my friends and apply for new loans through you in future purchases." "The speed of the loan was excellent!" "Dorothy- I just wanted to thank you for your help in expediting this loan. You were extremely professional, responded promptly to my calls and questions and closed my loan in a very timely manner. I would definitely recommend your services to others." "Wow, you guys are quick!" "Andi was genuinely concerned about my situation and did everything she could do to be sure I was happy." "Our loan agent- Andi- was very very responsive and processed the loan quickly. A stress-less experience." "All of the employees that I came in contact with were outstandingly responsive and service oriented. …. Keep up the great service!" "Julian went the extra mile to explain to us the entire loan process including problems we had with a different lender that were going to over charge us fees. We'll recommend everyone we know." "Nicole, let me first tell you how wonderful you worked on this file… I am very pleased in the way you expedited our loan request …You deserve an A+ …Great job! … I also appreciated how Linda contacted me to propose a lower rate and the closing was done very quickly. Thanks again!" "Quick and easy!!" "Rhonda was there for me every step. If I did not understand she was very patient and considerate. I found the entire staff to be there to answer any questions I might have concerning this loan. I appreciate your expediency in processing my loan." "Jay and Lora were very helpful, everyday availablilty." "It's so easy to refinance with Jill at AimLoan.com, it's almost fun!" "Shabnam was helpful and friendly" "Rhonda was extremely friendly, courteous and efficient." "I have a very busy travel schedule and Vanessa went out of her way to accommodate it with the notary. She even reassured me that if need be, I could sign in Boston. How accommodating is that?! I live in San Jose, CA!!" "Straight answers … followed through on commitment." "They informed me about the loan process every couple of days even if nothing changed. Great service!" "Rhonda was very responsive, of tremendous assistance and pleasant." "Very responsive to my questions. As I am comfortable with email, this was a good channel to communicate through. Excellent experience. I shopped around extensively and could not find a better rate/fee combination. On top of that I received an unexpected level of first rate customer service." "Use of a home signing notary service made things more convenient." " I wouldn't refinance with anyone else… it was so easy and the best deal on the market!" "Prompt response to questions was a refreshing change from other loans I have experienced. Easiest loan I've ever done!" "Linda was extremely responsive and knowledgeable. Great to work with! The company in general was on top of everything needed and provided all information in a timely manner in order to close escrow on time." "This was our third transaction with AimLoan.com. We will highly recommend you to everyone!" "Linda, the first person I spoke with, was very friendly ad helpful. She answered my questions clearly and returned my calls promptly and offered to assist me if and whenever I needed any help." "They took very little of my time -- this was by far the easiest mortgage transaction I have ever been involved in. I am kicking myself for not using AimLoan.com sooner, I will never go back to a traditional mortgage company again. Ridiculously convenient." "This experience has been very, very smooth (refinancing via the internet, who would have thought!) You folks really have your act together and your website is very easy to navigate and always up to date!! I have yet to find a competitor of yours that can match the look/feel/SPEED of your website" "There was a problem with a duplicate deed on a prior loan, Jill handled the problem quickly via email to the other lender!" "Vanessa always answered her phone, very helpful." "Linda helped me and had very good suggestions for my situation. She was very helpful, pleasant and very knowledgeable. Please commend her for the excellent customer service provided." "Provided copy of my credit report and appraisal. Worked diligently on a difficult loan even though it was small." "Andi kept in touch by email and phone, she stayed late to contact us as to the status of our loan. Overall very pleased with the stress free process from start to finish, everything went quickly and smooth." "Laura was very pleasant and helpful." "Notary services and loan docs were signed at home." "Rhonda and Khola were great!" "AimLoan.com was a lot faster and efficient than other companies I have used, and your costs are great." "Rhonda went out of her way to prepare the loan docs so I could pick them up a few hours later. Everything went perfect and fast!" "Dorothy, kept me informed at all times and always returned my phone calls. Also took the time to explain things about refinancing I didn't understand." "Molly was incredible and completely professional throughout the entire loan process. She knows the answer to every question and is a delight to deal with! It's very nice to know that quality customer service still exists! The process of getting a loan I've heard can sometimes be a nightmare, but it was so easy with this company!" "Dorothy was very willing to work around my vacation schedule and was accommodating to us in that regard." "Julian is a valuable asset to your company as he is very responsive and approachable regarding questions or concerns. Kudos to AimLoan.com for having such great staff, it's staff like him and the prior I have dealt with that keeps me coming back." "Very patient with my many questions and insecurities, easy access via phone." "Rapid response when needed." "Email proved to be very convenient means of processing our refinance loan. Jonni responded promptly to my questions via email and using email allowed me to communicate after hours." "Great Service!" "I want to thank you for your help and service. You and your company have provided really excellent customer service and most of all, my loan closed on time. Thank you again." "Dorothy was exceptionally prompt with replies to questions." "Angie was very efficient in every step of the refinance process. She was also friendly and pleasant at all times!" "We were very happy with the service we received from Julian and Eileen, they were terrific in every way." "We were very satisfied with the excellent service and would use AimLoan.com again. Dorothy was professional, knowledgeable and very helpful. Thank you very much Dorothy, you are great!" "I tried to work with several other agents previously and was very disappointed. Julian and Eileen were great. I was absolutely amazed at how responsive Eileen was, she arranged for a notary on a Saturday, explained all the terms." "Linda was very personable, Dorothy was very prompt in her responses to my inquiries. Very hard to find intelligent, courteous people like them." "The return rate on phone calls and emails was very fast, within hours. We always felt that we were informed and that the process was moving along. Both of our refinances went very fast without any problems…You're doing a great job, I referred you to a friend and she has already closed as well." "Eileen was very helpful with the process, she made several attempts to contact us. She proved to be very dedicated and we had a genuine feeling that she cared, thank you Eileen!" "Dorothy was courtesy and always returned phone calls or emails promptly. This was the best refinance experience I have had." "Stephanie was the best. Truly an asset to your company! Knowledgeable, courteous, efficient… the list goes on. I know I was a pain…she was always very understanding and helpful." "Rhonda answered all my questions is a timely manner. Site was very beat and always a pleasure to speak to." "Vanessa- very friendly and always courteous. Always a pleasure to talk to and was never annoyed with our questions and always answered our questions." "The fact that they continued to update me on the status of my loan. If nothing else, to say that they were working on it and where they're at so that I don't feel that my application is sitting in a pile collecting dust." "The process of my refinance was very simple, quick and painless. Rhonda and Jay were both extremely helpful." "Closed as promised, on time." "Molly kept me updated daily and made me feel my satisfaction was a priority." "Rhonda immediately mailed a copy of my appraisal when notified I couldn't view it via the Internet. Your employees are high caliber service providers, courteous and competent." "Great follow up, thank you." "Vanessa and Linda, excellent in their knowledge and answered all my questions…. Excellent performance by Linda and Vanessa." "Jonni, I want to thank you for all your help in making this smooth and pleasant transaction. You are to be highly commended." "Thank you Rhonda. You are fantastic!!" "Melissa was most helpful in answering our questions, she was pleasant and professional- keeping us up to date with email and phone calls." "Anytime I had questions all employees took their time to answer, even if they had to repeat it until I finally understood. I never felt rushed off the phone." "Dorothy- Thank you very much for all your help. Once again, you've made my experience with AimLoan a very pleasant one. I will definitely recommend you to anyone interested in acquiring a loan and look forward to future business with AimLoan." "Linda & Rhonda were both efficient and responsive." "Friendly, courteous. Great customer service." "Jill always returned calls." "Dorothy and Jay- would like to thank you for your excellent services. I did refer one of my co-workers and she was very happy … just wanted to say thanks and keep up good work." "Eileen… pleased with AimLoan and in particular appreciate the professional and personable manner I which you, Molly and especially Linda communicated with us and the timely manner in which the transaction was processed. It was truly a pleasure doing business with you. Thank you." "Jill was one of the most professional people I have ever dealt with. Much better than my previous refinance experiences!" "Vanessa provided excellent service. She kept me informed throughout the process and professionally answered all my questions. I have recommended AimLoan to others." "Rhonda- just wanted to thank you for your efforts in making this an extremely easy and painless refinance exercise." "Detailed updates." "Molly was very sweet, direct and efficient…. I found her to be a very helpful person and would recommend her. I am totally satisfied with the rate and feel very blessed to have gotten it. Molly was excellent responding to all of my queries and there were a lot. She deserves credit…" "Andi helped us get through a sticky situation… Thank you!" "Jill was very polite and friendly, I was very happy with the service!" "Andi has ALWAYS exceeded our expectations! She updated us with loan status and was able to close our loan in a reasonable, timely manner. Thanks Andi!! I appreciate the patience and courtesy that both Andi and Linda showed while answering my MANY questions." "We were thrilled with our rate!!! Jill was very helpful and friendly. We have referred AIM to many people." "Linda was always available to answer questions. She was very prompt in her responses when I had an issue before closing." "Linda, I just want to thank you for helping me out with my loan…. You never avoided my calls and always treated me in a courteous manner. Also, Stephanie was great. I must have called her 20 times and she always took the time to explain things to me. In an age where customer service is on the decline, you guys (or ladies) are the best." "Linda emailed me and told me that every thing looked good and that Dorothy would be handling my refi and Dorothy did a great job. Khola advised me on the benefits of an equity line of credit. Thank you all." "Great attitudes and lots of patience, I have already referred a customer… She was so thankful and she, now, is also a happy customer." "We especially appreciated Rhonda's professional and positive attitude. If we had a question she would get back to us immediately with an answer." "Jonni- was quick in processing my refinance." "Jonni & Linda- I wanted to thank you personally for all your hard work, it's much appreciated. I think this time around the process has been better, I'm glad to see that AimLoan takes improving on a good thing seriously. " "Angie- Thank you for all your help and guidance through this refinancing procedure. We can't thank you enough for making this process so smooth and efficient." " Julian Varga was amazingly helpful, courteous and efficient." "Dorothy, thank you for an excellent service! You and the process itself were organized and efficient. I was very pleased with the overall process….. And thanks to Linda too who was really very professional, accommodating and promptly responsive during my intial inquiries." "Very, friendly and helpful and I liked informative website." "Dorothy, thanks so much for all your help in bringing all the paperwork together and keeping us informed of the loan status as things progressed. Because of your efforts this has been the most Hassle Free loan we have ever obtained!!!" "Dorothy was very prompt. Sometimes, she seemed go be in a chat room with me." "Millie gave me a few tips to make locking in the rate faster and easier… everything went smoothly, no complaints." "Emailed status of loan. Letters clear and easy to understand." "Rhonda was kind, courteous, timely and knowledgeable." "Angie- Thank you so much it has been a pleasure working with you and I appreciate all your help!! Thanks Alot!!" "Thanks Vanessa!!…. you've been absolutely great and I really appreciate all your hard work on my loan. I can't tell you how many people I tell to use Aimloan!! … you make it so very easy!! Thanks, again…and if I do it again… there is NO DOUBT, I'd certainly go through you!" "Excellent communication, I liked the whole process- minimum paperwork and maximum convenience ….., I would go with AIMLOAN again." " Molly and Julian were efficient and courteous." " Your staff is the benchmark in the financial industry! Best service in the industry!" "Eileen…a thank you doesn't say it all but.. you've done an excellent job. I've never been more pleased and it's all your fault! I will not only spread the word … I will brag about you and I hope your company only hires more like yourself! Thank you so much! P.S… my friend in Dallas who started his loan 2 weeks before me is just in the process of signing the loan document, how about that! You guys are the best!" "Dorothy, I just wantedto thank you for your help. We were very impressed with your services. It was surprisingly quick and easy!! Thanks again for all your help." "Rhonda has been very friendly, conscientious and hard working; all of which are extremely valuable customer service attributes that did not go unnoticed." "They work very fast." "Jonni kept us updated on our loan status throughout the process." "We especially loved Milie and her tiredless efforts to secure the type of loan we wanted. Millie, you're the best!" "Thanks Eileen, I will recommend you to anyone interested in a home loan or refinance. The process was great!!" "Jonni… Thank so much for your help. This was the smoothest loan process I have ever been involved with. Thanks again for all your help! You were great!" "Rhonda, it was a pleasure to work with you again. The second time was easier than the first! Thanks again for your outstanding service." "Updated a question on my loan while I was on vacation." "Stephanie was professional, knowledgeable, and very helpful. I have already recommended Aimloan.com because of the excellent service she provided!" "Eileen was the epitome of professionalism and superb customer service. She went the extra mile in attempting to schedule our signing before we left on vacation!" "Very prompt response to inquiries I had regarding the status of my loan!" "Just a note to express my sincere appreciation for the job that your staff did helping us to refinance our condo. With their helping save us a lot of time and money. We love the way that Rhonda takes care of the business. She always promptly replied to my inquiries with her expertise and professional attitude!" "During the underwriting process, I was kept abreast of issues so I could provide supporting documentation for clarification." "Everything was excellent…would refinance again with your company! Stephanie was great!" "Eileen is a dream to work with. She is the main reason I am so satisfied!" "Dorothy kept us up-to-date on progress of the loan and explained the loan process. She accommodated our work schedule and arranged for an attorney to visit our home at 7:30AM. Best of all, the website provided rates and costs up front without requiring to sign up, provide email or phone number and the whole process was very transparent!" "She kept me posted once, twice, sometimes three times a day! I can't complain at all about Dorothy's devotion. I have refinanced three times already and have had the most efficient and knowledgeable staff… keep up the good work!" "Linda and Dorothy were both very prompt and professional. I was very please with of them and Khola!" "Her (Rhonda's) friendliness and her promptness in returning our calls and answering our questions. We knew she was there for us and for that we greatly appreciate her time and efforts… Thanks!" "All employees were extremely helpful. I enjoyed working with Andi - she was informative, organized, and quick to respond to my calls…very professional!" "Lori went out of her way to call me back before I left work or home as I requested. Eventhough I was a tough client, she still remained calm!" "Very honest…gave us informative answers and helped get what was best for us. No games!" "Lora, thanks so much for your help with the process. You handled all of my questions/issues very well and I appreciate your efforts. Thanks to you and your team!" "Everybody was great! Thanks for everything…Painless!" "They (Dorothy and Jay) always returned my phone calls promptly. They were always available!" "Good, prompt communications!" "I liked the 'courtesy and friendliness' part when I dealt with your people." "Katie was patient and understanding when I requested further information prior to signing the Flood Certificate." "Angie was very pleasant, courteous and helpful - both via e-mail and phone. She was also very prompt in responding to questions and working with our schedule… Thanks Angie!" "She (Jonni) was just excellent in every area. I have refinanced several loans five or six times and this refi. was the best by far and Jonni was a big part of that reason!" "Entire experience and process was easiest of all real estate loans we have had. Corresponding via email including use of attachments was great! Thank you." "Initial contact was very pleasant and helpful. Also, Dorothy was very easy to work with and everything worked smoothly." "I was just pleased with how you were able to have the COE within 30 days!" "Jonni was very helpful throughout this process." "Jill was helpful. Closing primary mortgage was easy." "Jonni was so wonderful and warm to work with. Linda came up with a great plan to refi our two homes plus a second mortgage - very creative!" "Aimloan.com employee was friendly and very helpful to every question that I had." "Thank you Rhonda, you were great to work with. I appreciate all the help and the timely manner that you replied to all the questions I had. I will be glad to refer people to you!" "Thank you, Lori, to you and everyone who made this possible. Everything went more smoothly than I had imagined." "I cannot thank you guys enough for all your help. Definitely I will recommend to go to you guys especially Jay & Lori" "We enjoyed working with you (Dorothy) and others who assisted you in helping us with the refi. You did an excellent job!" "Nicole, Thanks very much for your work in helping us refinance our home. You were very knowledgeable about this business and I appreciate the courtesy and patience with which you answered our questions. Our loan is the third loan our extended family has done with your organization. Jay helped my oldest sister and my nephew got their loans and the word is getting around" "A million thanks to you (Rhonda), Julian and your team… Smooth as a baby!" "Dorothy provided me with prompt and accurate information during the entire course of the refi. process." "Katie, I just wanted to thank you for a pleasant refinancing experience" "Melissa A, everything looks great! Thanks for all of your help it has been a pleasure working with you!" "Katie, Thank you for your hard work; and for being so patient and responsive to my endless questions and concerns" "Linda Jensen was nice." "Katie processed the loan promptly- you'd be surprised if I told you how many times loans (friend's loans & my own) are processed slowly." "The entire process went smoothly and timely. If I had to refinance again, I would be a repeat customer of Aimloan.com!" "Rhonda and Khola, Thank you both so much for the smooth loan process…it was great and I will certainly refer anyone I know to AIM!" "Molly & Jay- Molly, I am very impressed with your efficiency and thank you for always keeping me abreast. You are both an asset to this company. They are lucky to have both of you." "Lori- fast, efficient, friendly and answered all my questions. Kept us up to date." "Thanks…Aimloan did it again just like two years ago when I refinanced with Aimloan. I have recommended Aimloan to my new friends for this very reason!" "I believe Molly did everything possible to speed the loan process." "Angie, Thanks for everything- you've ben exceptionally helpful at maneuvering around the obstacles!" "Melissa, thanks for everything, particularly your patience and constant availability to answer questions via phone or e-mail. We greatly appreciate your understanding, flexibility and responsiveness." "Dorothy, thank you for the excellent service…a pleasure doing business with you!" "Rhonda has been extremely helpful through my mortgage refinance. She has made herself available both by phone and email during the day and in some cases in the evening and weekends. Her response time has been outstanding…her outlook and personality has been helpful and positive no matter what the situation. Rhonda has really gone above and beyond what is required of her." "Rhonda, many thanks for your help…we love your service!" "Nicole, Thank you so very much-you all made this process so easy!" "Thanks Nicole! Your service has been excellent and you've made this transaction a very pleasant one- your cheerful and helpful personality was evident even without meeting you in person!" "Jill was always one step ahead of me!" "Both Linda and Molly did a great job. I have recommended 5-10 people to your website… many thanks!" "Angie, You are very kind. It is a pleasure to do business with you" "Jill and Julian were extremely professional and helpful!" "Thanks for everything! You've (Angie) been exceptionally helpful at maneuvering around the obstacles!" "I was pleased with every step of this loan process. I expected a nightmare with the 'On-Line' process but instead it was a happy story with a great ending. I have already referred two other friends and they both are very satisfied." "Rhonda, thanks for taking care of the loan process speedily. You can't imagine how much you're helping my family in meeting out particular need at this point. Your efforts are very much appreciated." "Angie, thank you for a job well done. We really appreciated all the timely notifications, updates, and reminders. Thanks again!" "Jonni, let me tell you that I have refinanced 7 times over the past 12 years, but this one has definitely been the best and easiest. My hat is off to you and your company. I will definitely recommend you guys to friends" "Both Katie and Linda are very helpful." "Answered all questions promptly and thoroughly!" "Very quick to respond to all questions!" "I was pleased with the availability for talking personally with a liver person. All employees were prompt in returning calls and emails!" "Signing was fast and efficient. Excellent house appraisal at reasonable charge!" "Angie, just a quick note to say thank you for a job well done. We really appreciated all the timely notifications, updates, and reminders. Thanks again!" "Nicole Bylina is thoughtful and has a pleasant personality." "Rhonda, many thanks, your service was great! W e wish we can do business with you more often." "Eileen was very helpful and courteous!" "Dorothy always returned calls and if she didn't know the answer she was always able to either find out or quickly refer me to Linda." "Andi was very responsive and productive. She kept me informed ahead of time which made my loan close early." "Loan rate promised and delivered. Good website information. Easy to follow and fast execution!" "She (Angie) was simply and extremely pleasant person to work with. Very helpful and responsive." "Lori was very friendly, patient and helpful. She e-mailed or called promptly. We were very satisfied with the service and would use Aimloan.com again!" "The service was excellent. All my questions were answered immediately. I was kept updated on my loan status at all times. I felt very comfortable with the loan process." April 2003 "I just thought that Eileen did a terrific job. I actually felt I was talking to a person who cares, is kind, considerate, thoughtful and professional… How nice!" "My request was handled quickly and the response was timely. I appreciated when I could talk personally on the phone to check that everything was in order!" "Was very considerate and understanding when I asked all kinds of questions." "I sincerely thank you, Rhonda, for all of your assistance and expertise. I will definitely recommend your services and refer clients to you." "Everything was done in a very timely manner." "Dorothy, I can tell you in advance that your service was EXCELLENT. I really enjoyed working with you!" "The employees at Aimloan were professional and wonderful with us through the oan process. We would refer Aimloan to our family, friends, and co-workers. Thank you for your hard work!" "Very professional, yet friendly…Rhonda got the job done!" "They were very professional. They answered all of our questions thoroughly and accurately!" "Your website is very good, informative, easy to use, and truly online! I love the fact that you can do the application electronically. Also, having the loan papers brought to our home was very convenient and a very pleasant surprise! Nicole was very polite and pleasant. If I were going to refinance again, I would definitely return to your website and will recommend it to anyone I know who is planning to refinance!" "Lora was excellent. She was very informative and updated us frequently. She also was very helpful and promptly answered all our questions!" "We received great service from Lora via e-mails and phone… she is fast and smart! Our first contact was Khola. He didn't rush me and was patient with all of the questions I had." "Awesome service and only needed to verbally communicate with appraiser and notary! Saved me immense amount of time!" "Khola has always been very helpful and patient! He has always been very prompt in responding and was accurate and pleasant. We are a repeat customer and will return to Aimloan first when wee need any (financial) reorganization!" "Lori was the epitome of efficiency and professionalism!" "Pam went the extra step to ensure that everything got completed as she knew we were in a time crunch because of my vacation plans." "Very responsive and helpful. All actions were handled in an extremely professional and timely fashion. Molly was fabulous (as usual)!" "Made everything seem so easy. No problem from start to finish. Jonni was an excellent person to work with. Julian was very helpful when I had questions about the loan process!" "Prompt and courteous correspondence by Jonni. Knowledgeable and professional services by Julian." "Dorothy, thanks for responding in a timely matter through out the loan process and look forward to working with you in the future!" "Molly, I want to say thank you for a job well done. It was fast, easy and I will save $400 a month with the new loan. Thanks so much for a job well done!" "Angie was great…very friendly and prompt on the questions and answers!" "Andi was tireless and diligent in keeping our application moving…she's great! Linda was extremely helpful, also, on various aspects of the process. I have been so happy with my experiences in two refinancings with Aimloan.com that I cannot honestly think of an aspect of the process that I would recommend changing. The website, application process and attentive, personal service are all superb!!!" "Lori, I was pleased with the overall process, I will definitely refer my friends to your company!" "Rhonda, I sincerely appreciate all of your assistance and patience. I was impressed with your professional expertise. I will definitely recommend you to my clients and I hope to continue our professional business relationship. Once again, thank you for very much for your time and assistance!" "Jill kept me informed during the processing of my loan." "Andi, you did a wonderful job for me! Thanks!" "Jonni, my wife and I are so excited the loan process if finished. Thank you for making it an easy experience. I will be happy to refer your name and company to anyone!" "Eileen, thank you, I will refer you to anyone I know that is interested in a home loan. It was a pleasure working with you." "Jill, I just wanted to thank you for your efficient service in connection with our refinance. I appreciated how smoothly everything went. I have referred your company in the past and will continue to do so. It was a pleasure working with you, Jill. If I need services in the future, I will be sure to contact your company again!" "Every time I called Rhonda was very diligent in answering my questions or following up on my inquiries. Aim is very lucky to have such a wonderful employee!" "Thank you for your incredibly thorough answers, for being so patient, and concerned…it's very rare to find someone who takes ownership like you do, so please know that I appreciate it immensely! You're the best, Katie!" "Eileen was very personable and helpful. I really enjoyed working with her. I have already referred several people to your website." "Dorothy was very quick to respond to e-mails." "The rates were consistently better than the competition. Compared to dealing with traditional brokers, Aimloan's integrity is without question, No Last Minute Add-Ons! I never hesitated to recommend Aimloan to friends and coworkers as I knew Aimloan's rates and closing costs were always the most competitive." "Julian was responsive and had a good attitude about any loan questions I had!" "Once again Lora was a real pleasure to work with, that a gal! Her professionalism, timely response to our questions, and diligence were outstanding!" "All I can say is Rhonda has done a great job! Thank you very much." "Rhonda, thanks for the info- you have been very helpful- I appreciate good service!" "Eileen, EXCELLENT RESPONSIVENESS!" "I had a situation where I had three different e-mails…Lori dealt with the situation in a very professional manner… her "no problem" attitude and willingness to work through problems made the process easy." "Mark was really helpful in answering my questions by phone or e-mail." "Nicole, thank you for your excellent turnaround time. Working with you and the AIM Loan team has been an effortless and error free experience for my wife and I. Your attention to detail and immediate response to our needs was handled in a professional and thorough way. I will be glad to complete the attached. Thanks again for everything and I feel confident in recommending your service to friends and coworkers!" "Eileen, thanks for helping make this process so painless!" "Dorothy emailed me on items that were needed and status updates promptly. Dorothy is an asset to your company!" "Ms. Razo was very efficient and friendly!" "Very friendly and prompt responses… especially Angie!" "Eileen kept us informed during the whole process and answered our questions promptly." "Thank you Eileen for everything. We will tell friends about AIM Loan and your service. Best Regards!" "Eileen was always there for me. She gave me excellent service and even took the time out of her weekend to contact me with updates… the speed of the process and ease were unbelievable! Eileen deserves recognition for her excellent work and great personality… I have told everyone I know about your company!!!" "Thank you. Thank you. Thank you Eileen for all your help (more like magic, I think)." "Molly, my how time flies when we have fun refinancing! It was a great pleasure to once again refinance with AimLoan.com and specifically You. What terrific advance have taken place with AimLoan.com over the last 4 ½ years. The "process" ran so smoothly and effortlessly for us. Your commitment was superlative, with e-mail approaching near "instant messaging" at times, as if you were "wired". Your friendly expertise exudes the "top-down" professional zeal for AimLoan.com to serve its customers by e-mail, right down to receiving a four color copy of our appraisal as good as the original! Keep up the great work; we will be AimLoan.com's ambassador of goodwill!" "Angie and Julian, thank you for wonderfully and cordially handling the entire process. It has been very convenient, easy, quick, and customer friendly. I am so impressed that I've already referred a family friend to you. You have been very cooperative and patient as well. I will definitely come back as a satisfied customer!" "Melissa is the greatest! Constantly kept us informed… immediately responded to all e-mails!" "Rhonda, Thanks! At first, I was nervous about going with an "internet mortgage company" but you made me feel comfortable with the process!" "Rhonda, everything is OK. I would like to thank you for your professional and courteous assistance through this process. Based on this experience I would certainly recommend you and your bank to anyone of my friends or business associates. Thanks!" "Jonni's professionalism and prompt response to all my questions made for a very smooth transaction… she was all business and gained my trust immediately!" "Jill replied to my emails within a few minutes, and her answers to my questions were very clear. She kept us informed of the status of the loan at all times making the process very easy. It was a pleasure working with her!" "Eileen, was extremely courteous and helpful. Seemed more like a friend" "Rhonda was TERRIFIC, courteous, cheerful, helpful, informed, and prompt!" "Dorothy, Frequent emails updating status. We were pleased with the speed with which the loan closed." "Dorothy, I always received a same day answer. I was very happy and impressed with AIM. I have already recommended them to friends and co-workers!" "Molly, You guys are great and I have already referred you to many people!" "Angie, I was very pleased with the quick responses and answers to my questions. She was very patient with me and made every effort to accommodate a smooth transaction. Keep up the good work!" "Aimloan is quick in responding by email and by phone…Very friendly and patient in answering questions." "Jill was courteous and knowledgeable" "Andi, I really appreciate the follow up and your dedication to your customers, especially at the end of a very long day. I think AIM is lucky to have you as an employee!" "Rhonda was great! She e-mailed me frequently with updates and made the process so painless. Escrow closed in less than 30 days! The appraiser was very professional… I still can't believe the process was so quick… Please see that Rhonda gets a raise!!!" "Molly took AIM at our needs in a most professional, expert and timely manner. Even though the process was substantially by e-mail, we always felt informed and in constant contact. Before we knew it, the refinancing was effortlessly completed!" "Andi, Extremely Efficient!" "Molly took "AIM" at our needs in a most professional, expert and timely manner. Even though the process was substantially by e-mail, we always felt informed and in constant contact. Before we knew it, the refinance was effortlessly completed!" "Jonni, went out of her way to help us through the process and made it as easy as she could. As a result the whole process was painless! Jonni was so easy and pleasant to work with, I would work with her anytime!" "Rhonda was great! She emailed me frequently with updates and made the process so painless. I still can't believe the process was so quick!" "Jonni went out of her way to help us through the process and made it as easy as she could. As a result, the whole process was painless!" "Thank you Lora…you have been terrific! I raved about you to my friend and she is now going through Aimloan as well!" "Angie and Julian, Thank you for wonderfully and cordially handling the entire process. It has been very convenient, easy, quick, and customer friendly. I am so impressed that I've already referred a family friend to you. You have been very cooperative and patient as well. I will definitely come back as a satisfied customer!" "Jonni and Julian, Thank you so much for all your help! I have been referring you to some of my friends!" "Thank you Angie for your assistance throughout the loan process. Your firm has found a way to make things work more smoothly than is typically the case and your customers appreciate that!" "Lora's emails were always friendly, helpful, prompt, and had a positive tone. We loved working with her! We have used your service in the past and will use it again in the future!" "Lori was great! She kept me informed and was always courteous!" "Dorothy kept us informed with up-to-date information on a daily basis. We really appreciated the attention to communication!" "Friendly, timely in finding answers for questions!" "Jonni's personality was always cheerful and pleasant!" "Constant contact!" "Lori was very helpful in the overall process!" "I always felt secure from the beginning to the end. I have never had an e-mail/telephone transaction relationship that was this positive! You (Rhonda) were more than attentive to every detail of the loan process. I would recommend you in a heartbeat! Your company is very fortunate to have such a dedicated employee who must love what she is doing. It is reflected in every e-mail and telephone conversation. I cannot thank you enough!" "My loan was closed very quickly. I was amazed at the speed. Aimloan updated me on the status of my loan in a timely manner. I already recommended Aimloan to my friends!" "Linda took a lot of time to explain the loan process. She went out of her way for us even before we became clients. Jill was very quick in e-mail responses. Both Linda and Jill were excellent in their performance!" "Angie was super helpful and always responded to my questions quickly!" "You (Jonni) and Millie were very helpful and responsive! I'm sure this has been a very busy time, yet I felt that you both were very good about answering my questions! Thanks again for all your help." "Dorothy, thank you for helping me to refinance my mortgage. What I appreciate the most is your persistence and effort… I also like your promptness in responding to my inquiries and keeping me abreast of the status of the process!" "Dorothy was just pleasant and easy to work with… we've already referred two people to you!" "Dorothy was very pleasant and easy to work with" "Linda was very helpful in assisting us to complete the on line application and answering our initial questions! Rhonda was very helpful and knowledgeable in handling our refinance loan. Rhonda answered all our questions and kept us informed of the status of our loan… she was very personable in her e-mails too!" "Dorothy was great, prompt, accurate, helpful!" "I am very happy with Julian's work! He is very truthful and very easy to talk to. I would definitely refer my friends to your company!" "I would be more than happy to respond with nothing but the highest praise for the excellent service you (Jonni) provided! I have aimloan bookmarked already and definitely recommend your company to anyone who may be in the market. Your timely follow-up on all my concerns and your professionalism made for a very smooth process. Keep up the great work!" "Rates were low. Service was lightning fast. Fees were low. Mobile notary was a great idea. Molly kept us informed and I had my check in hand before my previous broker had the paperwork done!" "Molly is the best! It's hard for me to imagine anyone more professional and courteous. I've already referred two friends at work to you!" "Rhonda, it has been a pleasure to work with you!" "Rhonda, Thanks…this has been too easy! I will be thrilled to refer more clients to you…You have been great!" "Rhonda was great! Polite, smart, professional…outstanding performance! Thank you!" "Molly did an excellent job so that we can get loan closed in time!" "Molly, I believe the biggest was the prompt responses!" "Constant feed back and updates on the progress of the loan!" "Linda kept me informed via e-mail and occasional calls about rates and market information for over a year while I got my act together! Also, Molly was professional and got me the information I needed!" "Dorothy, I want to take this chance to thank you for the highly professional and rapid processing of our loan application. I was amazed at how quickly you and Aimloan handled our loan at a time when I know there is a tremendous volume of re-financing applications. Before making our application to you, I was advised by several lenders that a rate lock was meaningless because no loan could close in the lock period, even if it was 45-60 days. You held my feet, and your own, to the fire to get everything submitted and the appraisal and all documents completed so the loan could close in 30 days. Thank you!" "I must tell you that I am amazed at the speed of which Aimloan and you (Eileen) personally have handled this transaction! You have made it a painless experience for me, and I am very grateful to you!" "Thanks Nicole for all your help
Great job!" "She (Jill) was very kind and patient." "I just wanted to let you know what a "Great" person you have representing your company. I called on Tuesday to ask a few questions about your programs and was fortunate wenough to have Linda pick up the phone on your end. Her enthusiasm and knowledge was outstanding. Having owned a company myself, I know how important that first contact with a company is to the consumer." "Jill was always courteous and polite on the phone
a rare thing in today's world." "Communication was good
Lora quickly answered calls and e-mails!" "Amy did an excellent job! Thanks!" "Lora returned phone calls promptly." "Every step of the process was as represented. No surprises with fast, professional, and courteous service! Jill was excellent about keeping us updated
I will, and have, recommended Aimloan.com to others without hesitation!" "Molly was exceptionally helpful, prompt, and always available with correct information that made the loan process keep moving along very efficiently and smoothly. Nothing was missed or out of sync!" "Jill is a super young woman who really knows her job
A real pleasure to work with!" "I've got to hand it to you guys, this is the second time I have dealt with your company and so far both times have been good! You guys are nice and on the ball. Thanks Rhonda!" "Andi Smith was always proactive. Everything I asked for, she had already done or was in the process of doing it! I was very impressed!" "Both Andi and Millie did a spectacular job with my loan
I have referred five friends to your company already!!!" "Lora was very patient with my questions and was very responsive! Thank you Lora!" "Andi and Julian were always there when I had a concern or question." "Molly, thanks for all your help and hard work! You have been very efficient and professional. I am very impressed with your company!" "Everything was smooth!" "I was pleased that there were no hidden fees or cost. Everything turned out as I expected it to turn out!" "Many thanks to Dorothy for her work in getting our loan processed quickly. Aimloan.com and she (Dorothy) made our refinance very easy
I will recommend Aimloan.com to others!" "Dorothy was always quick to respond to our questions!" "Always promptly returned e-mails and calls! All questions were answered completely every time!" "Andi was great. She was organized and always had the necessary information!" "Satisfactorily answered questions concerning the loan agreement papers after the signing." "Excellent service!! I have and will continue to refer your service!" "Excellent service overall!" "My questions were answered clearly and fast!" "The communication was fantastic! Jill was always available and her friendliness and efficiency made our experience a breeze. Julian's knowledge and great personality along with your superb rates made a hard decision easy!" "Jonni and Millie were extremely helpful and informative
pleasure to do business with! We will certainly refer your organization!!!" "They (Millie and Andi) returned my calls within one work day!!!" "Dorothy, thank you for all of your help. The process went very smoothly. I appreciate your timely response relating to my questions and issues, thanks again!" "Linda J. came by on a Sunday afternoon to take our application, that is real dedication to your company! Jonni contacted us every 3 to 4 days to give us an update on the progress of the loan
extremely helpful in all aspects of the loan process
very knowledgeable." | ||||||||||