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Testimonials from Previous Clients
2010 | 2009 | 2008 | 2007 | 2006 | 2005 | 2004 | 2003 | 2002
Great news! Thank you Melisa! I must say that at the beginning, I had some doubts about AimLoan, however I must say that my experience was nothing short of AAA :) I applied with AimLoan and 20ish days later we are ready to record. I will probably be using you soon for the purpose of refinancing. Jivko 9/1/2010 |
Thank you so much for the excellent service! Gilbert 8/31/2010 |
It’s a well coordinated team effort. Kudos to Christina and her great support. Gil 8/31/2010 |
Excellent team and honest! Gil 8/31/2010 |
Kept me informed on our status. Gilberto 8/31/2010 |
Nicole was excellent. She made all the difference, she deserves a raise. Steven 8/31/2010 |
Karina was very through in responding to my emails. She made me feel comfortable and confident that Aim Loan was the right choice for my refinance. Jessie 8/31/2010 |
Exceptional! Exceeded my expectations, very easy to complete the entire process with little effort on my part. Mark 8/31/2010 |
Emily was awesome. Very through and helpful, very responsive to our needs. Neal 8/31/2010 |
Khola answered my questions clearly and professionally. Nadine is a very detailed person. I received excellent service, both employees are very knowledgeable. Cathy 8/31/2010 |
Always returned calls in a timely fashion and very knowledgeable. They did the loan as promised in a timely way. Kevin 8/31/2010 |
Every contact with your employees was very positive. Each employee was professional and knowledgeable and went out of their way to communicate. John 8/31/2010 |
Luke was excellent throughout the process. He provided timely and informative responses. Eric 8/31/2010 |
Bryce was amazing. He answered my calls promptly, kept me abreast of all that was happening, and guided me every step of the way. Arthur 8/31/2010 |
Everyone that we had contact with was very professional and a pleasure to work with. Melanie 8/31/2010 |
Very friendly! Glen 8/31/2010 |
Really professional, great job! Krista 8/31/2010 |
The notary assigned made the closing process painless. Peter 8/31/2010 |
Everyone was very helpful and professional. I would highly recommend Aim Loan to others. Aaron 8/31/2010 |
Gina went beyond the call of duty in answering our questions. Mark 8/31/2010 |
Great follow up! Richard 8/31/2010 |
Returned my emails in minutes. Rochelle 8/31/2010 |
Very timely responses to emails and calls. Michael did a great job in handling my loan paperwork. He handled stuff in a timely manner and was always quick with responses. Cody 8/31/2010 |
I just wanted to compliment a couple of ladies who helped me in the loan process. The first is Heather. She was very nice and cordial. She helped me get the process started. Bree was an absolute angel. She did everything she said she was going to do for me. She reminded when I needed to send something or when a deadline was approaching. Both of them were very professional but also showed a kindness you don’t always see when going through a process like this – especially on the internet. Great company and excellent service!!!! Bill 8/31/2010 |
I would like to extend my gratitude to your employee Jennie and the professionalism she exemplified while working on our loan approval. As a token of my thanks, I send you this email.I greatly appreciate both her willingness to help us with this process and her timely response to all of my questions. In short, I see her as a valuable employee. Siranush 8/30/2010 |
Desire, thank you for your note. You have been great and I appreciate the ease in which this loan has been transacted. I have already refered you to my neighbor who has expressed a desire to refinance! John 8/25/2010 |
Linda went out of the way to explain my loan options, and Lauren patiently answered my repeat questions. Puneet 8/25/2010 |
The documents in escrow are the best I have seen to date! Very well done! Sean 8/25/2010 |
Melisa answered all of our questions promptly via email. She was very helpful and knowledgeable which helped close in a timely manner. Ajit 8/25/2010 |
I was treated with respect by Robert at all times. Ann 8/25/2010 |
Riki addressed every concern I had, she was willing to work through all the difficulties I threw at her. Bryce answered every time I called him, I never got a machine. Lawrence 8/25/2010 |
I was amazed all the way through. I’ve refinanced before and this was so much better! Colby 8/25/2010 |
It was a pleasure working with Emily, she was very good at helping speed along the loan process. James 8/25/2010 |
Linda did a wonderful and professional job for us from start to finish. She kept us up to date at every step of the process, thanks! Scott 8/25/2010 |
They were great, there is no way to improve this great service. I have done 12 closings and this is how they should all be! Paul 8/25/2010 |
Stephanie was always responded quickly. Robert 8/25/2010 |
I’m a second time customer. Excellent experience again. Straight forward, lowest rates and fees. A simple all electronic process. Great service and website information. Very satisfied! Todd 8/25/2010 |
Maricruz was very prompt with her responses and kept me informed throughout the entire process. James 8/25/2010 |
Christina was simply amazing. We do not have enough words to describe our feelings in the manner in which she supported us and kept us informed throughout the loan process. Thank you Christina! Anil 8/25/2010 |
The entire process was quick and effortless. Karen 8/25/2010 |
The information was clear on interest rates and costs of the loan. Bernardo 8/25/2010 |
Kristina was outstanding. She kept me informed and did everything that needed to be done, and did so in a timely way. Both she as an individual, and Aim Loan as a company not only met, but exceeded my expectations! Once again, well done! Laurel 8/25/2010 |
Melanie was exceptionally efficient. Always prompt, thorough, explained everything very clearly and she treated us as though we were important. She was very professional. Honestly this entire process from start to finish was amazingly simple. Thank you! David 8/25/2010 |
I was very happy with the way Tammi stayed on top of things. I felt confident in her making it happen. Everyone I dealt with was very efficient, professional, and friendly. Thank you everybody at Aim Loan! Katherine 8/25/2010 |
Linda was very friendly. She made me feel like she was on my side, working for me. Timothy 8/25/2010 |
Everything was like clockwork. Easiest refinance I have ever done. Francis 8/25/2010 |
Christina explained everything that we didn’t understand to put us at ease. We would gladly refer any of our friends to Aim Loan thanks to our great experience. Kellie 8/25/2010 |
Everyone was quick to respond to questions! Daniel 8/25/2010 |
Bryce worked on our behalf and did a great job. He was very courteous and helpful, thanks Bryce! Joshua 8/25/2010 |
Angelina constantly kept us up to date on our status. Even when I had many questions. Curtis 8/25/2010 |
Chuck answered my emails promptly, that’s very important! I can’t think of anything you could do better. I am extremely pleased. For my next refinance I know who I’m calling! If I or one of my friends wants to refinance I will absolutely refer them to Aim Loan. Bottom line is, you people rock! Kenneth 8/25/2010 |
Stephanie was especially personable, yet very professional. The speed and efficiency of the entire transaction was a pleasant surprise. Gerald 8/25/2010 |
Thank you so much for providing the easiest re-finance I’ve ever experienced. Everything moved along just as smooth as can be. I will recommend you to anyone I know looking for a loan. Daniel 8/25/2010 |
Christina was very professional, informed, and a pleasure to work with. Kim 8/25/2010 |
Bryce was very professional and helpful. Tigran 8/25/2010 |
Everything went smoothly working with Michael. Anthony 8/25/2010 |
Quick responses, and acknowledgement of the receipt of documents I sent. Adam 8/25/2010 |
The people I worked with were great! Gregory 8/25/2010 |
Nancia responded in a timely manner, answered all my questions and walked me through each step of the process. Oscar 8/25/2010 |
Everyone was very courteous, they cared! Elva 8/25/2010 |
Janice and Nicole were wonderful, full of knowledge, worked with me and answered my questions clearly. Karen 8/25/2010 |
Lauren was outstanding. I’ve already referred your service to others. Wallace 8/25/2010 |
Sent emails and called very frequently with updates. Michael 8/25/2010 |
Quick Closing! John 8/25/2010 |
Robbie was very responsive, friendly and detail oriented. He went out of his was to make sure everything went smoothly. Jeffrey 8/24/2010 |
Riki and Stephanie were always courteous and prompt in their communication. Stephanie 8/24/2010 |
Maricruz was fast, efficient and courteous. She was a pleasure to work with. Alex 8/24/2010 |
Everyone was very timely. Returned phone calls and emails immediately. Rajini 8/24/2010 |
Christina was amazingly helpful, efficient, and friendly. Always answered questions timely with good information. This is the first loan I have ever closed early! No stress! Richard 8/24/2010 |
Doris was very prompt and helpful! Marc 8/24/2010 |
Krista was fast, efficient, friendly, and extremely helpful. We were very pleased working with her. Michelle 8/24/2010 |
Prompt call-backs, Bree was very nice and helpful. Chris 8/24/2010 |
Luke was very helpful and made the whole process less stressful. He was great to work with and I have already recommended Aim Loan to a friend. Elizabeth 8/24/2010 |
Bonnie was very helpful and prompt in returning calls and emails. Also the ability to upload documents in PDF form to a secure website was very good. John 8/24/2010 |
Kept me very informed throughout the process John 8/24/2010 |
Hi Desire, You have been great and I appreciate the ease in which this loan has been transacted. I have already refered you to my next door neighbor who has expressed a desire to refinance! John 8/24/2010 |
Thanks Cami, it has been very nice working with you and AIM. We were very pleased with everyones' services and response time. This has gone smoothly for us and we are happy to have dealt with AIM. Dale 8/23/2010 |
We really appreciate your efforts and thoroughness with the whole process. Without your concerted effort the refi could have been unnecessarily stressful to us. You are a great team of people and a company that should be emulated throughout the industry. We will certainly refer other customers to you and come back to you for future loans. Thank you again and please convey our gratitude to everyone who made our process smooth and easy. Ravi 8/23/2010 |
Bonnie was very helpful in explaining the process and timeline to me. Jeremy 8/12/2010 |
Stephanie was great at moving the loan along. Terry 8/12/2010 |
Stephanie was extremely responsive! Terry 8/12/2010 |
Frankly I was impressed by the caliber of the appraiser and mobile notary sent to my home. Very experienced and courteous. Donna 8/12/2010 |
Dawn responded to my emails very quickly. Richard 8/12/2010 |
Michael very quickly responded to all of my emails. He was very thorough. Frank 8/12/2010 |
I was pleased with the willingness to accept documents via email. It’s so much easier and fax is becoming obsolete. Stephan 8/12/2010 |
We closed in a tight time frame due to being out of town! Gregory 8/12/2010 |
Melanie was very helpful through the loan process. Cory 8/12/2010 |
All employees were very efficient and courteous always, very prompt on calling back. Fast and great service. William 8/12/2010 |
Brian was extremely helpful and informative. He was prompt and followed through on everything. His excellent service is what kept us with Aim Loan. Bridget 8/12/2010 |
I was pleased with the timely updates. I always knew what was going on with my loan and what, if any, actions I needed to take to keep the loan on track. Swarnalata 8/12/2010 |
Karina was a pleasure to work with. Very pleasant personality and very professional. Steven 8/12/2010 |
Krista did an absolutely great job handling this transaction. I would highly recommend both her and your company. Russell 8/12/2010 |
All parties involved gave spectacular customer service. This day and age you do not get that anymore. I appreciate their help and patience and knowledge. Deborah 8/12/2010 |
Jennifer was very professional and courteous. Barbara 8/12/2010 |
Melanie was extremely helpful, responsive and knowledgeable. She answered all of my questions promptly and did everything she could to make sure the loan would be closed. I was very very impressed and appreciative. Rolf 8/12/2010 |
Business integrity. I could tell that I was working with an honest set of people where all fees were laid out to start with. No surprises is what I liked. I actually cancelled my loan with another lender because things got fishy and decided to go with Aim Loan. Ann 8/12/2010 |
Professional conduct in all aspects. Lupe 8/12/2010 |
Very respectful when I had concerns and questions. Ernst 8/12/2010 |
Sarah did a great job of providing timely updated and turning around docs. Barton 8/12/2010 |
Tammi made the process painless. She was pleasant and effective. John 8/12/2010 |
Linda was awesome! Great communication! Michael 8/12/2010 |
Very responsive and quick turn around on requests. Kept us informed every step of the way. Karen 8/12/2010 |
Fast, efficient, excellent website with detailed information and options. Philip 8/12/2010 |
I was very pleased with the excellent customer service I received from Christina. She took the extra time necessay to understand what needed to be done with the processing of my loan, and got the loan processed as quickly and as efficiently as possible. She was extremely polite and professional throughout the entire process. I really appreciate her efforts. Ryan 8/12/2010 |
Jennifer did an outstanding job of processing our loan in a timely manner. Jeffrey 8/12/2010 |
Nadine did a great job in keeping me informed through the whole process. I will definitely recommend my friends and family to Nadine, she did a great job! Javier 8/12/2010 |
Melissa was very knowledgeable and pleasant to work with. Patricia 8/12/2010 |
Nancia was very patient with me, she is an asset to your company. Richard 8/12/2010 |
Very fast and prompt communication. All correspondence via email fit our needs exceptionally well. Ronald 8/12/2010 |
Christina did an excellent job, prompt and detailed. Manish 8/12/2010 |
Special thanks to Sarah and Laura! Tam 8/12/2010 |
I got prompt updates and quick responses when I had questions or issues. Rickey 8/12/2010 |
I wanted to thank you for the wonderful services that Aimloan has provided. I have been completely impressed by Mr. Milligan's professionalism, thoroughness and understanding throughout the refinance process. The times that I have contacted him; either by phone or e-mail, he has responded immediately, providing me with quick responses to any of my questions. As importantly, he took into consideration my time constraints and did everything possible to expedite my loan. Mr. Milligan's dedication and knowledge has made my refinance process smoother than I ever imagined possible. In fact, he had more of a presence "on-line" than if I had had an "on-site" loan officer. Luis 8/9/2010 |
I just wanted to thank you for all your attention and care. As an outsider I evaluate that you are running a great organization. I will recommend you to my family and next time I need a loan you'll be the first I call. Benham 8/9/2010 |
This was the easiest and most enjoyable mortgage loan processing ever! Rich 8/9/2010 |
Thanks Jennifer. A 10 out of 10 for service for sure. I already have a few neighbors doing loans with you. Paul 8/6/2010 |
Jennifer, thank you for your hard work in closing our loan. It is hard to believe nearly the entire process was handled electronically. We appreciated the pleasant, professional, and efficient manner in which you dealt with our loan. It was a joy doing business with you! Jeffrey 8/4/2010 |
Bonnie helped me thruogh the process without sale pressure! Patrick 7/30/2010 |
Robert worked around my schedule. Robert 7/30/2010 |
Prompt reply to emails. Valentin 7/29/2010 |
Emily did a great job! Kevin 7/29/2010 |
Nadine and Khola did exceptionally well in quick responses to my questions. John 7/29/2010 |
Dante was very helpful and responsive. Ronnie 7/29/2010 |
Krista’s responses were timely and accurate. John 7/29/2010 |
Very responsive and knowledgeable. Richard 7/29/2010 |
Immediate responses. Robert 7/29/2010 |
I found the whole process extremely easy. I had heard horror stories from friends when they refinanced. I guess they should have used Aim Loan! Angela 7/29/2010 |
Dante was a real pleasure to work with. Michael 7/29/2010 |
Courteous and friendly. Iris 7/29/2010 |
Kathy was great keeping us updated often on the loan approval progress! Jay 7/29/2010 |
Sarah did an excellent job of answering my questions and keeping me informed throughout the process. It was also great that the notary came to my home for me to sign the documents. Barbara 7/29/2010 |
Cheniqua was always personable and made me feel that I was a valued customer. Lisa 7/29/2010 |
Friendly and able to answer question asked and responded in a timely manner. Jacob 7/29/2010 |
Very professional and helpful. Costs were as advertised. James 7/29/2010 |
Very prompt in returning correspondence. Adriana 7/29/2010 |
Our loan consultant, Robert, was terrific, kept us informed and kept the process moving along smoothly. Lori-Ann 7/26/2010 |
Linda and your mobile notary were both great! Brandon 7/26/2010 |
A very easy and painless process…done completely in my own home. Francis 7/26/2010 |
It was a great experience from start to end. In particular Sarah and Soco were terrific. Edward 7/26/2010 |
Karina got back to me right away when I emailed her and cleared it up for me. I enjoyed working with her. Matthew 7/26/2010 |
Nicole was awesome! We never had to wait for anything! Mario 7/26/2010 |
Dawn was always very pleasant and professional. She is truly an asset to your company. Randolph 7/26/2010 |
Informative, effective, friendly. Leslie 7/26/2010 |
Prompt return of phone calls and emails! Marcello 7/26/2010 |
Christina was very, very responsive and explained everything very well. Timothy 7/26/2010 |
When Doris updated us she always left a message at our home as well as on our cell phones. Therefore, the progress could be made at the fastest possible pace. Jiwei 7/26/2010 |
Very smooth process, all questions were answered promptly, very helpful in assisting to explore my options. Jeremy 7/24/2010 |
Sarah was fantastic throughout the entire process! Richard 7/24/2010 |
Krista kept me up on the loan and documents needed better then any mortgage broker I have ever used. She was professional and helpful at all time. I am beyond happy with my experience. William 7/24/2010 |
Melissa did a great job keeping me apprised of my loan status. Dave 7/24/2010 |
Nicole was very helpful and professional throughout my loan process. She emailed me with updates, questions, and was fast to reply. Nicole’s contribution to AimLoan definitely helps greatly with the overall success of the company. Ismael 7/24/2010 |
I had a lot of questions and concerns. Christina was fast an accurate in her responses. Christina is a great asset to your company. Mark 7/24/2010 |
Karina was especially easy to work with. She returned emails and phone calls in a very timely manner and was very helpful with all our questions. It was a pleasure doing business with her! Robert 7/24/2010 |
Krista was very helpful throughout the entire process. She was very attentive to our needs and went the extra mile for us. Mark 7/24/2010 |
Karina was very professional with a very engaging personality. She answered all questions promptly and thoroughly, she kept the process moving at a very brisk pace. James 7/24/2010 |
Excellent follow up and communication. Steven 7/24/2010 |
Carmela was very informative, she kept us updated on our progress and responded quickly to calls and/or questions. Larry 7/24/2010 |
Luke and Cami were very helpful and knowledgable. Adam 7/24/2010 |
Carmela was wonderful. She was prompt in answering my questions. She was always polite and very helpful in working with me. Jerry 7/24/2010 |
Keep up the good work. I have done a number of finance/ re-finance transactions and this has been by far the best experience of my life. The information that was given to me was precise and accurate and my refinance settled within 30 days on the day that was stated. I love the way you all do business. Fitz-Roy 7/24/2010 |
Gina was courteous, prompt, and responsive. Terrific service! John 7/24/2010 |
Responsive, clear communication and efficient. Leland 7/24/2010 |
Christina was always there when I needed her. She was very thorough. Because of that I never really had many questions. Paula 7/24/2010 |
There was not just one thing but everything that Dawn did, she really was great. I have already referred AIM Loan and her to two friends. Vickie 7/24/2010 |
Gina was very hlepful and returned my emails and calls quickly. Steven 7/24/2010 |
Krista always returned calls and answered questions or addressed concerns in a timely manner. Associated were pleasant to deal with. Daniel 7/24/2010 |
Melanie was very responsive, proactive and clear. She is great! Tyler 7/24/2010 |
The process was very quick and easy, I liked using email and fax to send in my paper work. Kiki 7/24/2010 |
Michael was always quick to reponsd to emails and calls. Deanna 7/24/2010 |
Overall good group at AIM Loan! Dennis 7/24/2010 |
Kept me informed. Manoj 7/24/2010 |
Andrew enhanced the reputation of AIM Loan by following through on what AIM committed to do when I submitted my application. That sounds so simple but when it comes to customer service it means so much. His communication was timely, clear and relevant. He made the whole process go smoothly, quickly, and easily. As a result of his customer focused service two of my colleagues are now pursing a mortgage through AIM – word of mouth can be a powerful thing and, from me, you have it working in your favor. Steven 7/24/2010 |
Dante was very responsive to my questions, both in a timeliness and substance. Very easy refinance at a great rate. William 7/24/2010 |
Always kept me informed, very smooth escrow! Louis 7/24/2010 |
As advertised, AIM got the job done without any hassles. Quick service and easy to follow instructions made for a pleasant experience. I would most certainly contact AIM again for future financial assistance. Tom 7/24/2010 |
Luke was very helpful and answered all of my questions in a timely fashion, I had a lot. He went the extra mile to make me a satisfied customer. Tree 7/24/2010 |
Great communication. Linh 7/24/2010 |
I was impressed with the level of customer service provided given that Aim Loan is an internet company. The service was better when what I received at my prior bank. Terry 7/24/2010 |
Processors were a pleasure to work with; very helpful and professional! James 7/24/2010 |
Fast, efficient, and friendly service. Jason 7/24/2010 |
Jennifer and Lauren were outstanding! Quyen 7/24/2010 |
Bonnie was very nice and gave very clear explainations. Thai 7/24/2010 |
I very much appreciated the quick response to my emails and phone calls by Alisa and Lauren. It’s very refreshing to receive such superb customer service. This is just one of the reasons why I will recommend Aim Loan to my friends and family, thank you! Martha 7/24/2010 |
Karina was always very helpful when I had a question. Renn 7/24/2010 |
Melissa ws very organized, prompt, and a good communicator. Andrew 7/24/2010 |
Everyone did a great job keeping us informed. Thanks! Shane 7/24/2010 |
Jennifer was on top of everything. She was very prompt at returning calls and answering our questions. Michael 7/24/2010 |
Lauren was prompt and efficient as well as pleasant. Kathryn 7/24/2010 |
On the day we were supposed to close my wife was in labor with our baby. Joan was incredibly helpful to make sure that we did not have to worry about the loan, but could focus on the birth of our child. Everything turned out great – both our baby and the loan. Andrew 7/24/2010 |
Michael was very knowledgeable of the loan process. He was helpful in answering all questions. Jeremy 7/24/2010 |
Melissa was very responsive and I always had my questions answered during the process. Jason 7/24/2010 |
Gina kept us updated after every converstation and request. William 7/24/2010 |
Bonnie answered the phone 100% of the time, never voicemail! Martin 7/24/2010 |
Thank you to Robbie and Aim Loan for providing excellent customer service during such a curtail transaction. We will refer your company to our friends and family. Eduardo 7/24/2010 |
Maricruz stayed in tough throughout the process. Marvin 7/24/2010 |
Linda went way beyond! Victoria 7/24/2010 |
Luke was always prompt in replying to questions I had. Steven 7/24/2010 |
I really appreciate the prompt responses. John 7/24/2010 |
Dawn was terrific. I was able to get her on the phone most of the time and she called back very promptly if I missed her. Great service. Best rates anywhere too! Richard 7/24/2010 |
Luke and Janice made our loan process smooth and easy, especially since we had to be out of town during much of the process. Linda 7/24/2010 |
Clear information regarding rates, terms, fees and timeframes. All information related to me on the phone was reflected in the preliminary closing cost estimate. Kim 7/24/2010 |
Always quick responses to questions. R. Frank 7/24/2010 |
In addition to efficiency, I appreciate the prompt and thorough responses provided by Cheniqua and her overall pleasantness. She represents your company well. Darlene 7/24/2010 |
Tammi was very friendly, prompt and professional. She is a great asset to your company. Alain 7/24/2010 |
Kept me well informed! Daniel 7/24/2010 |
Sarah did great! She found the loan that worked best for us! Kelly 7/24/2010 |
The whole process went smoothly. Krista was professional and very helpful. I will recommend you services to others, first class operation! David 7/24/2010 |
Stephanie was very thorough and quick to get back to me with emails. She made who process very simple. Kevin 7/24/2010 |
I greatly appreciated Angelina whose consistent responsiveness and personal friendliness far exceeded what I would normally expect. Jedd 7/24/2010 |
Andrew was very personable and responsive. He was quick to resolve any questions that came up. He was extremely knowledgeable and it was a pleasure working with him. Sharon 7/24/2010 |
Robert was very pleasant to talk to and gave straight answers. John 7/24/2010 |
The staff was very helpful at all times. Service was excellent. I hate to sound negative but we were waiting for hidden fees and to our delight there were none! Robert 7/24/2010 |
Timely and efficient loan processing. Edward 7/24/2010 |
Emily was fantastic, constant contact and great to work with. Robert 7/24/2010 |
Robert was fast to respond to all of my questions and kept me informed with every stage of the loan process. Jason 7/24/2010 |
Steven responded quickly and courteously and made the extra effort to send me notices at two email addresses. Robert 7/24/2010 |
Steven is the best loan processor I’ve ever encountered. His communication is the best in the industry. I am likely to use Aim Loan again just because of him. Jennifer was also very good! Jeffrey 7/24/2010 |
Doris was very good at keeping me informed of the status of our refinance. Raymond 7/24/2010 |
Second time with Gina. Fifth time with Aim Loan. Awesome as usual. Chrystian 7/24/2010 |
Dawn was very professional. It was a pleasure to have her as my loan processor. She was very helpful. It was a smooth process thanks to her. Stop wasting your time looking elsewhere and call Aim Loan today! Fredrick 7/24/2010 |
Linda was very timely in her follow ups and clean on what she needed. Terry 7/24/2010 |
Very quick response of emails and phone calls. Devinder 7/24/2010 |
Krista, I want to thank you for your good service and follow ups during the entire loan process. It has been a pleasure working with you and I will certainly fill in the questionnaire. This is my second loan with Aimloan and both have been handle smoothly and satisfactory. Rickey 7/23/2010 |
Sarah, I have already referred my boss to your company and would be glad to provide a reference if needed. Bart 7/23/2010 |
Dawn,I am glad with my decision to refinance with Aimloan because I am very happy with Aimloan's service, especially with how you handled my file. Your professionalism, your wealth of knowledge in the mortgage field, your quick response to customer's emails and your customer service skills are second to none. For that I want to thank you and want to thank all of your Aimloan staff. Shawn 7/22/2010 |
Thanks for all your help Sarah. You were awesome! :) Josh 7/21/2010 |
Karina,I can't begin to tell you how much we appreciate all your help and hard work to get us through such a complicated refinance. I know we were very unorganized, and must have been very difficult as a client. Through that, you were still, in all honesty, the most helpful and competent person we've ever had to deal with in the finance industry. You are prompt, courteous, and smart about the process; but more than that, you can easily explain the issues and situations to clients. That is a rare skill, and we so very very much appreciate it.We will enthusiastically recommend AIM loan to all we know, and hope your company does well, and you get the recognition you deserve. Harold 7/20/2010 |
I enjoyed working with you on this, and you made the whole process smooth and easy. Ed 7/20/2010 |
Luke, I just wanted to take a moment to thank you for all your help. I asked a lot of questions and presented a few challenges for you and you were very professional and helpful. You got the job done! Tree 7/14/2010 |
David, I wanted to thank you for all your assistance & explanations along the way during this process. You did a great job of helping me understand when & why something was needed. My experience with AimLoan.com was very positive from a customer service level. David 7/14/2010 |
Just wanted to take a minute of your time and let you know how happy I was with the way my loan was handled. Melisa handled my file and she did an outstanding job. It was a scramble at the end to meet the banks time deadline but Melisa made it happen. Melisa kept me completely informed throughout the loan process so I always knew what I needed to do for Aim and what Aim was doing for me. The level of service that Melisa provided was some of the best I have ever experienced. Thought she deserved a little recognition for a job well done. Thanks again for the professional service. Bill 7/9/2010 |
Follow up on items was very fast. Communicated with me how I needed, phone and email. Aaron 7/2/2010 |
Linda was very responsive to any questions I had. Stanley 7/2/2010 |
Some day response to calls and emails by processor and consultant. That is great service! Hector 7/2/2010 |
Elizabeth was exceptional, thank you for making this real estate deal possible. Robert 7/2/2010 |
Nicole kept me well informed and handled a us professionally and on time. Robert 7/2/2010 |
Sarah was a pleasure to work with. It is increasingly rare to receive excellent service, Sarah was exemplary. Glenn 7/2/2010 |
Very professional and prompt, it was a pleasure working with your staff. Steven 7/2/2010 |
I recommend your company to everyone I know. You guys are great, quick. Customer service and hassle free. Carmela 7/2/2010 |
Lauren was very nice! My situation was complex because of timing and she made it easy! Sean 7/2/2010 |
Alisa has a great sense of humor. Mark 7/2/2010 |
Great follow up and answered all of my questions. Jill 7/2/2010 |
Bryce and all involved were very quick to respond to any questions we had. The service was great and no over zealous salesmanship. Andrea 7/2/2010 |
Provided me the right choices, helped me to understand my options. Amitabh 7/2/2010 |
Timely communication. I was able to get in touch with Melanie without delay. William 7/2/2010 |
Bonnie did a great job of keeping me informed about the underwriting process, we had a great experience with Bonnie, she was wonderful. Michael 7/2/2010 |
Christina was invariably friendly, courteous and prompt. Clark 7/2/2010 |
Everything was handled smoothly and professionally. David 7/2/2010 |
Maricruz was on the ball the entire time! Janice was also super helpful! Julie 7/2/2010 |
David was curious, calm, friendly and kept me informed. Emses 7/2/2010 |
Incredibly helpful, answered questions on weekends and after hours. Christina 7/2/2010 |
The mobile title service that came to our house was a very nice service. Michael 7/2/2010 |
Angela and Jamie were both very helpful and knowledgeable. Robert 7/2/2010 |
They kept me informed throughout the entire process. Claudio 7/2/2010 |
Linda did an awesome job! Victoria 7/2/2010 |
Jamie, I received the lock confirmation, and wanted to say thank you for matching your competitors rate and beating their closing costs. AWESOME! I also wanted to say that it's not often that someone is trained and knowledable in the field they are in, which you definitely are. In a world where customer service is lacking, I still believe that is what can set a company apart from the rest. So, again thanks for being knowledgeable, competent and friendly to boot. Feel free to pass this on to your boss so they know what an asset you are to the company! Beverly 7/1/2010 |
Thanks for the follow up Tammi. This is about as painless a process as I can imagine. Your efforts have been superb. Jeff 6/30/2010 |
Andrew, thanks. Everything went fine and the whole process was very smooth and professionally handled. I have passed my comments to the visiting notaries. Thanks for your support and help throughout the process. Gopal 6/30/2010 |
Luke, thank you for the speedy process in which we concluded our refi with you and AIM Loan. I recommended AIM Loan to two neighbors who are looking to refi. Thank you so much for a smooth and easy process! Linda 6/28/2010 |
This whole process with AIM was handled quickly and very professionally. I would highly recommend your company. Robert 6/28/2010 |
Desire, thank you for all of your help. This was truly a painless process and we are looking forward to the savings. We will defintely be recommending AimLoan.com to everyone we know. Greg 6/25/2010 |
Krista, this note is just to let you know how very, very much we appreciated your hard work. You always returned our e-mails or calls promptly and with a smile in your voice. Believe me, I know how difficult it can be just to get a loan closed and on the very day of the contract date. Thank you. I hope we can do this again. Marilyn 6/25/2010 |
Cami went above and beyond her duty to help me. She answered all my questions promptly and professionally. She explained things in an understandable way. I appreciate her help very much. My experience was AimLoan has been exceptional. Lima 6/22/2010 |
Bree was wonderful to work with! Thanks for such a smooth process! Wendy 6/22/2010 |
Melanie was like a old trusted friend, addressed me by my first name and updated me all the time. Susan 6/22/2010 |
Fast and knowledgeable. Rina 6/22/2010 |
I would like to commend Cami and Gina for their exceptional customer service. I will definitely choose AimLoan again for my mortgage needs. The process went smoothly and you have very friendly, knowledgeable staff. I’m very pleased. Thanks. Paul 6/22/2010 |
Nancia was knowledgeable, polite, and returned my emails promptly. Jeremy 6/22/2010 |
Got back to me in a very timely manner. Lauren was exceptional, very pleasant experience. Christopher 6/22/2010 |
Andrew, I am sure you have been doing a lot of work in the background to make things go smoothly and I appreciate that. Let me know where I can provide feedback on my positive experience. Steve 6/18/2010 |
David and Cami, YAY! YAY! YAY! I am happy and relieved. Thank you both for making all the extra effort that you did to get this loan processed and approved. I will definitely complete the questionnaire and let AIM know that you are both major assets to the company and should be promoted so that you can train others to provide the great customer service and follow-through that you do. Val 6/17/2010 |
Elizabeth, thank you for the great news. You have been so great. You returned my phone calls and emails, took care of the paper work, and were so pleasant to deal with. Thank you for your efforts which made this deal happen. I know David was very impressed with you and I am sure he will be passing the word on to other clients of his. Robert 6/16/2010 |
Melanie is amazing! I felt like I was her only customer. She was off-the-charts; her level of service was well beyond anything I have ever experienced. Superb! Outstanding! Walt 6/16/2010 |
They worked very hard to enable our loan to go through. Deborah 6/16/2010 |
Steven was very helpful and promptly answered all my questions. Kathleen 6/16/2010 |
Jennifer always responded quickly to questions and email. She was very accessible by phone as well. I was very pleased with this refinance and have already recommended to a co-worker. Steven 6/16/2010 |
Karina was very good. She communicated extremely well through the process. Michael 6/16/2010 |
Quick no nonsense interactions. Jan 6/16/2010 |
Elizabeth and Jamie were very professional and helpful. Demetris 6/16/2010 |
Very clear instructions and responsive. Mark 6/16/2010 |
Lori came in the middle of my loan process and did an amazing job of processing docs on time, and keeping me up to date. She made sure my loan closed on time. I owe her many thanks! Jinpil 6/16/2010 |
Jennifer went the extra mile to ensure that my loan was closed on the requested date. Thank you Jennifer. Mihir 6/16/2010 |
I am very happy with all of your services. In fact I’m referring you to all of my friends and they are happy to do business with you in the near future. Karen 6/16/2010 |
Kept us well informed on the process. Charles 6/16/2010 |
Accommodated a tight schedule because of our extensive travel. Eli 6/16/2010 |
Andrew was very friendly, professional, and knowledgeable. He answered our calls and emails promptly. David 6/16/2010 |
Bree was very knowledgeable, prompt, and courteous. I have recommended your website to my friends and family. Manuel 6/16/2010 |
Quick responses. Did not “over sell.” Karol 6/16/2010 |
Robert was available after 5PM…This was not required, but it helped get things done since we work until 5PM. Jeffrey 6/16/2010 |
Christina was very helpful and courteous and kept me well informed of my loans status. Thomas 6/16/2010 |
Patiently walked me through all of the closing costs and GFE/HUD. Arthi 6/16/2010 |
Christina was very helpful and she answered my questions promptly. Sherren 6/16/2010 |
Detailed answers to all of my questions. Understanding the stressful nature of home buying. Tarek 6/16/2010 |
Very honest and up front. Took the time to explain everything. Mark 6/16/2010 |
Melanie is very trustworthy. I respect her integrity. She inspires confidence. Jinlei 6/16/2010 |
Elizabeth, I just wanted to thank you for the way you handled my loan application. I was very impressed by the way you kept everything moving along and the way you responded very quickly to all the various requests. Based on this my realtor has already started referring AIMLoan as a lender of choice to her clients and I would certainly do the same. Bob 6/16/2010 |
Thanks again, Sarah, for all of your assistance and excellent communication. Glenn 6/15/2010 |
Thanks, Sarah, for your help in making the entire process so easy. Glenn 6/14/2010 |
Thank you for all of your help. This has been the best experience applying for any loan. I decided to try you. I read all your testimonials from your previous clients on your website. I must confess, I thought it was too good to be true. Aim loan has met and exceeded all my expectations. Lauren, you have been exceptional and I really appreciate your service!!! I have already told friends and family about Aim loan and I cannot wait to do the survey. Thank you again. Chris 6/14/2010 |
We just opened our email and were thrilled to find that the SD Humane Society is your Community Service beneficiary this quarter. We are both animal lovers. We have liked working with AIMloan.com because of the competitive rates and good customer service in the past. This just makes us feel that much better about working with your company this time around. Dave 6/10/2010 |
Angelina was very knowledgeable about the loan process, courteous, professional and easy to understand. Julius 6/4/2010 |
Angelina was very knowledgeable about the loan process, courteous, professional and easy to understand. Julius 6/4/2010 |
Christina was professional, knowledgable, and pleasant to work with. This was the easiest and least stressful loan we've been a part of. The loan process was straigh forward and easy. The service was great. Marion 6/4/2010 |
Melissa was willing to work with us even though we were in Mexico for a week at the beginning of the process. The entire experience was efficient and pleasant. Your online systems are east to use and informative. Your processes are extremely streamlined. Having the closing take place at our house at our convenience was a pleasant surprise. In terms of extremely competitive rates, efficient process and helpful and friendly staff, it’s hard to imagine how your system could be improved. Thomas 6/4/2010 |
I worked in the mortgage industry 5 years ago and was confused with all of the changes, rules, and regulations. Linda did a great job of walking me through the changes and explaining the process. I was very impressed with that. Also the title company was worried about working with an internet based company but said everything went smoothly and it was one of the easiest closes! Brandon 6/4/2010 |
They were professional, yet friendly and personable, a perfect balance. Lauren had a nice sense of humor. Rick 6/4/2010 |
Linda was especially friendly and prompt in replying. Roy 6/4/2010 |
Karina was on top of every aspect of our loan processing. Although our transaction is complex due to rental properties, we closed in record time due to Karina’s effort. Karina was very customer service oriented, putting in the extra effort to follow up with us at every step. Again I was amazed we got this complex transaction done in 3 weeks. We were on vacation for the forth week which would have made communication very hard. We got things all done thanks to Karina’s effort. She was great. Barbara 6/4/2010 |
Kurt was very patient and quick to respond. The preapproval was last minute but went through very quickly. Bree was very polite and pushed everything through very quickly. She gave concise answers to all questions. I would recommend her to any family member or friend. Gregory 6/4/2010 |
It was the most professional, organized and accurate process ever. I could not believe how smooth everything went. Gina amazed me all through the process as to how efficient, organized and how the process was for me. 22 days later everything was taken care of. Just amazing!! She kept in touch with me regularly notifying me as to any info she needed for the process. I so appreciate all she did and her efficiency in doing so. Thanks AIM I would highly recommend your service to anyone interested in a loan of re-fi. Madonna 6/4/2010 |
I was very impressed with promptness of Dawn in replying to emails and taking phone calls. Rohit 6/4/2010 |
I was a nervous wreck about doing this whole process online and thru out-of-state title companies. Everything went quite smoothly and part of that is because we have a very straight forward cash-out refi and we didn’t have out of the ordinary documentation. Fabulous rate and fabulous closing costs…fabulous service!!! Timothy 6/4/2010 |
My representative, Lauren, was amazing! Responsive, reliable, and reachable at all times. Lauren made this loan process super easy. Adrienne 6/4/2010 |
We always felt personally served versus just another client. Harvey 6/4/2010 |
They were professional, yet friendly and personable, a perfect balance. Lauren had a nice sense of humor. Rick 6/4/2010 |
The whole process was stress free and Nancia was very responsive. Denise 6/4/2010 |
The follow-up and customer service was great. It made the whole difference between a good experience and an exceptional one. John 6/4/2010 |
Kept on top of the approval and funding process and communicated well with me. Margaret 6/4/2010 |
Very responsive, honest, and transparent. Mohammad 6/4/2010 |
Responses to our questions were prompt and accurate. The whle loan process was seamless. We have refered AimLoan to our real estate agents as well as multiple friends. Heather 5/29/2010 |
Each person was extremely helpful and provided all the answers I needed. Scott 5/29/2010 |
David offered great customer service. He was very responsive and helpful. David 5/29/2010 |
Nicole was very friendly and very responsive. Douglas 5/29/2010 |
Your associates were great. They were quick to respond to all of my emails. Oludolapo 5/29/2010 |
Angelina went way beyond to help us! She is great and we will refer her to our friends. David 5/29/2010 |
David was very responsive to both emails and phone calls. He always kept us updated on any changes. Kathleen 5/29/2010 |
Lora and Bree were both outstanding. My real estate agent said they were some of the best lenders she had ever worked with. Christopher 5/29/2010 |
Very responsive to my questions and kept me up to date every step of the process. Process was quick and closed as promise. Kurt 5/29/2010 |
Gina and Jamie were very pleasant and professional. When we had questions, we got answers immediately. The service was knowledgeable, courteous, and prompt. We highly recommend AimLoan! Arthur 5/29/2010 |
I liked working with Andrew, and he worked hard to push our loan through the process. He was very friendly and flexible! Richard 5/14/2010 |
Thank you, Janice, who promptly provided information about our rate and gave good advise. Thank you, Jennifer, who promptly answered all my questions. Thanks to all who called and emailed me after hours to provide information. It was a great experience to work with the AimLoan team. Mikhail 5/14/2010 |
I feel that Aimloan was excellent. This is the first time that I worked with an online lending company and I was very pleased. Linda was very pleasant and answered my questions thoroughly. Livia 5/12/2010 |
Response time was great. Dennis 5/12/2010 |
Bree and Jamie were very pleasant and courteous. Edwin 5/12/2010 |
Jen worked diligently to meet our needs. She also handled all paperwork very effectively. Thanks for a smooth refi. Mark 5/12/2010 |
Easy and effortless process. Muravez 5/12/2010 |
Sarah did a great job. Both Linda and Sarah were honest and upfront with all my questions. Quite knowledgeable. Roger 5/12/2010 |
Robert was one of the most reliable professional I have ever dealt with. Amir 5/12/2010 |
Andrew answered all of my questions and was available at all times. By allowing me to use the internet, I felt comfortable and trusted AIM. David 5/12/2010 |
Prompt responses by email and phone to every inquiry we had. Told our family - will tell anyone we know who's refinancing how easy, quick, and friendly you were! John 5/12/2010 |
I felt Christina went out of her way in dealing with all aspects of the loan. She was great. Thomas 5/12/2010 |
Stephanie was very helpful with great efficiency and getting us to be able to close the loan within the 30 day lock. Micheal 5/12/2010 |
Great service, could not be better. Very pleasant experience. Can't make perfect better! Mehrdad 5/12/2010 |
David was extremely helpful and went the extra mile to help us secure our loan. He is an asset to your organization with great customer skills. Your website is very informative and accurate. I could not see how you could make it better, except of course...lower rates! Rene 5/12/2010 |
Dante was very helpful through my job change. It was a very smooth process with Dante letting me know what was needed and me faxing the info. Vijay 5/12/2010 |
Michael was available and prompt! David 5/12/2010 |
Linda answered any questions I had very promptly and courteously. Robertus 5/12/2010 |
Made the whole process easy. Verbal answers were followed up by confirming emails. John 5/12/2010 |
Janice and Cheniqua were both extremely competent, timely, and helpful. The whole process could hardly have gone smoother. You all were much more helpful and informative and much less pushy/high-pressure than your competitors I dealt with. Thomas 5/12/2010 |
Melisa was extremely responsive and quick to get back to me. Robert 5/12/2010 |
Kept me up-to-date regarding status of application. Everything was of excellent quality. Regina 5/12/2010 |
Lora is truly an asset to your company. Her services are beyond and above expectation. She always responded to my email within five minutes and she was very helpful. She is very patient and nice. Kathy 5/12/2010 |
As a first time homebuyer, I really enjoyed doing business with aimloan.com. Lora was absolutely great with processing my loan. Lora assisted me with speeding things up so I could close quickly. As I mentioned being a first time homebuyer, AimLoan (Lora) alleviated any fears of the unknown. Also, my realtor (in the biz for 14 years), was extremely impressed with Lora and AimLoan. Thank you for doing a great job! I will be recommending AimLoan to anyone looking for a loan. Darrin 5/12/2010 |
You are perfect! Hans 5/12/2010 |
Excellent customer service. Very courteous staff. Always ready to answer customer questions. Very much satisfied with service. Thank you! Rajesh 5/12/2010 |
This is the second loan I have had through Aimloan.com. I highly recommend them for the ease of processing, professionalism, and most importantly choice of options. I like knowing what I am paying up front and my final loan fees were exactly what I was quoted. Elizabeth 5/5/2010 |
Lora is very helpful, profesional and friendly. She helped us to close our escrow on time. We definitely recommend friends and relatives to Aimloan.com Andrea 5/5/2010 |
There are so many papers/hands that a Refinance requires, and Nicole was always my "homebase." She worked long and hard hours to make my loan the best ever. Patricia 5/5/2010 |
Jennifer was very courteous and exhibited excellent patience answering all my questions. She was instrumental in my decision to go with AimLoan.com. Robert was very prompt and made the refinance process pleasant. V.C. 5/5/2010 |
Overall outstanding and responsive service! Jenny 4/29/2010 |
Linda and Deb were very helpful at the outset and Deb actually took all of my application info while I was driving on a long trip. Raquel was fabulous throughout the whole process and she was great at always responding promptly and knowledgably to all of my emails (which was pretty much on a daily basis.) I plan on recommending AimLoan and Raquel to my friends. Jeffrey 4/29/2010 |
Answered all emails in a timely fashion. Kept me informed of the progress as the loan went along. Mark 4/29/2010 |
I have appreciated greatly your assistance through this process. Your professionalism and level of service has been superb and I would recommend you highly to anyone searching for a lender. Thanks again for your service. All the best to you. Kurt 4/27/2010 |
Jen was on top of everything from the start. Thanks, Jen, very much! George 4/27/2010 |
They were very professional and prompt. I was happy with everything. Richard 4/27/2010 |
Lori was especially prompt. Khola was equally professional, prompt, and very patient. Lorraine 4/26/2010 |
Excellent service during the entire process. Lora was quick to respond to questions and kept us informed of the loan status. Timothy 4/26/2010 |
Thank you David! It was a pleasure working with you. I will make sure to tell friends and family about Aimloan. Vanessa 4/22/2010 |
Dawn went the extra mile to anticipate any and all questions. She made sure she had everything needed to assure a quick funding. I've referred a number of people to check out the website. Raymond 4/22/2010 |
Michael is a true professional. He deserves to be recognized for his excellent attitude and help he did on my loan. Saeed 4/22/2010 |
The best refinance experience I ever had. I will come back for more. Tuan 4/22/2010 |
Melissa is so efficient, courteous, and helpful. She answered my emails promptly and kept me apprised of our loan status at every step of the process. Her follow through is impeccable and I'm glad she was assigned to our loan! Melissa 4/22/2010 |
Sarah was excellent and very professional. Returned all calls within an hour! Christopher 4/15/2010 |
Bree kept me constantly informed on loan status and answered emails promptly! Garry 4/15/2010 |
Karina was great!! Always on top of stuff for us. Brian 4/15/2010 |
I really enjoyed working with Gina. She was very profesinal and helpful. My loan process went very smoothly. Fu-Yu 4/15/2010 |
Linda was very professional, friendly and expedient in addressing my concerns and processing my loan. Samuel 4/15/2010 |
We were very impressed by your staff who was courteous, very quick to respond to our questions, and tried hard to keep us posted. We will refer your company to our friends. Gordon 4/15/2010 |
Very personal service. The associate put my interest on top and responded promptly. Weiguo 4/15/2010 |
Both Britney and Dante's willingness to help. They answerd questions completely and were easy to understand. Thomas 4/10/2010 |
You cannot get any better customer service than we received from David. He was absolutely the best. Gerald 4/10/2010 |
I will use AimLoan for my next home loan and will refer friends to AimLoan. Thanks for helping my family move to a better home! Todd 4/10/2010 |
Excellent service, great rates and quick trunaround. The best experience I have had with a lender so far. I am already working with AimLoan again. Rumen 4/10/2010 |
Lora, thank you so much!!! I will apply with Aimloan if I need a loan in the future just because of you. You are incredible!!! You are so nice to work with and prompt in response no matter how demanding I am. You are very patient and considerate. I will definitely recommend you. Kathy 4/9/2010 |
This was the best mortgage refinance process that I have ever experienced! Ronald 4/6/2010 |
Quick, informative, and very helpful responses. Also, the service was very friendly. Dave 4/6/2010 |
Bree provided great service during our loan process. She explained everything in detail and there were no surprises. She is very knowledgeable, professional, and prompt. I have referred Bree and AimLoan to many people. Sherri 4/6/2010 |
Lora, I want express our sincere gratitude to you and all the people at Aimloan who helped with this loan application. It is such a wonderful experience that we obtained the most competitive rate, least cost, timely and personal service. I have already told our escrow agent about you and your company, and I will be so pleased to refer you to our friends, colleagues, or anyone who might be seeking mortgage finance. Weiguo 3/31/2010 |
Thank you so much. I appreciate all the help you have provided for me these past few weeks. Your service has been impeccable and your responses to all my questions have been accurate and timely. Before I started my application with Aimloan.com, I contacted Vince and he ensured me that I would be able to refinance within the 30 day lock period. Both you and Vince have met your commitment and for that I’m very grateful. Have a great day. Thomas 3/27/2010 |
Quick responses to all my questions. Kept me up to date with my loan. Cheniqua did a fantastic job and was professional. Lee Ann 3/27/2010 |
Michael was terrific. He was always on top of things and provided constant, timely feedback. It was great having him handle my transaction. John 3/27/2010 |
Always friendly and never rushed us. They explained and made evertyhing clear. They were great! Frank 3/27/2010 |
Sarah is an excellent loan processor. She is very customer focused, quick, responsive and very helpful. She is awesome! Lourdes 3/27/2010 |
Linda was very friendly and informative. Christina answered all my questions and was very prompt with her replies. Richard 3/27/2010 |
Karina was professional, prompt and provided outstanding service throughout the loan process. This was the most efficient and smooth mortgage loan process we have been through. We have already referred your company to several people and we'll use you again. Anthony 3/27/2010 |
Thank you for the follow up. You have been amazing and helping me out patiently with my questions and concerns. You are one of the lenders I would always like to work with and recommend my friends to. Jay 3/22/2010 |
I would like to take the time to tell you about the outstanding service I received from your company. I have dealt with numerous banks, mortgage companies, and lending institutions from coast to coast and can tell you without a doubt that AimLoan was the most professional, straight forward, and customer oriented mortgage company that I have ever had the pleasure of working with. Your loan processor, Shawnee, was unbelievable in her outstanding, highly professional, dedicated and hard working effort to close on my property. Shawnee reflects great credit upon AimLoan and should be commended for a job well done. I personally can't thank her enough for helping to make my dream a reality!Thanks again for everything and you can rest assured that I will recommend Aimloan to family, friends and coworkers and that I will use Aimloan exclusively for any of my mortgage needs in the future. Scott 3/22/2010 |
Jennifer was informative, friendly, and kept things at ease. The process was simple, convenient, and user friendly. Thank you very much. John 3/19/2010 |
I was always kept informed of the status and my questions were answered promptly. Aimloan delivered exactly what was promised on the website. James 3/19/2010 |
Krista's processing speed and rapid responses to emails and questions were amazing. Compared to other loans I have gone through in the past, the speed in which you do business is hyper-fast! Caevon 3/19/2010 |
Lauren's friendly and efficient service made this the smoothest and easiest loan transaction I've ever experienced. Leonard 3/18/2010 |
Stephanie was very prompt in her responses and always had answers fo our questions! It was amazing to be able to complete our entire refinance process online! Thank you! David 3/18/2010 |
Raquel, thank you for all your work on the loan. You and the rest of the staff at AimLoan were very communicative and easy to work with. This certainly does help close a transaction smoothly. Joan 3/17/2010 |
Vince, I wanted to let you know my son and I are very impressed with your organization. Lori has done a great job. It appears due to your fast and efficient service, our once uncooperative borrower has been placated and we are scheduled to close next week. Regarding the HARP program you wrote about, I'm confounded by the big banks apparent reluctance to participate in resolving "Main Street's" payment crisis. With 25+% of homeowners with mortgage debt that exceeds the value of their home, the Administration should be pushing the banks to do their job and fulfill their role in our economic system. Thanks again for the fine work of your organization. Bob 3/12/2010 |
Lori and Khola, thank you for your hard work in getting this loan completed. I appreciate the work you put into it. I feel you went the extra mile to get this done quickly and professionally. LorRaine 3/11/2010 |
I just wanted you to know how pleased I am with AIM. Everything went smoothly, quickly, and easily. Thank you so much for your help. I will highly recommend AIM whenever I am asked. Marianna 3/10/2010 |
Melissa and Khola were a pleasure to work with. Everything was up front. Thank you! Peggy 3/9/2010 |
Robert was great through the whole process. Everything went well in a timely manner. This was by far my best experience. I would recommend this to family and friends. From start to finish, it was a very smooth process. I can honestly say to anyone looking for a loan to save your time and stress and let AIM do it all for you! Darin 3/9/2010 |
Lauren was our processor. It was a pleasure doing business with her. She really made the whole loan experience the smoothest I have ever had. She was pleasant, efficient, responsive, and helpful. Her professionalism represented AIM Loan very well, and as a result of this very positive experience, I will certainly recommend AIM Loan to family and friends. You folks have five stars by me! It is amazing that you can deliver the best rate I could find and customer service! Len 3/8/2010 |
Krista and Cami were very proactive. They replied to my calls and emails very quickly. AimLoan.com has some of the most efficient and wonderful associates working for it. You guys rock! Parveen 3/5/2010 |
Melissa was very responsive and made the process very pleasant and made the process go very smoothly. Kathryn 3/5/2010 |
Dawn was very responsive and flexible. She had great attention to detail. I enjoyed working with her, and have already recommended AimLoan.com to a friend. Daniel 3/5/2010 |
Everyone was very helpful and supportive throughout the entire process. Peter 3/2/2010 |
I was pleasantly surprised by the level of service received from the AimLoan.com team. They were professional and courteous. Ajit 2/27/2010 |
Response time was always very quick! They were very friendly. Stephen 2/27/2010 |
Clear, timely, and concise communication from Kathy trhoughout the process. Jeffery 2/27/2010 |
Nicole was very responsive and always promptly helped with any questions. Joseph 2/27/2010 |
Stephanie and Amanda excelled in customer service. Their follow up with our questions was super! They did a great job! Charles 2/27/2010 |
I feel truly blessed to have had Karina as my loan processor. Her demeanor, her professionalism, her knowledge base, just her overall work ethic, absolutely exemplary. Keep up the strong work. I will wholeheartedly recommend AIM to my friends. Akhil 2/27/2010 |
Very professional. Easiest loan I have ever experienced. Holly 2/27/2010 |
Michael responded to my emails in a timely manner with informative answers. A simple, clear and quick loan transaction. AimLoan had the best rate and an excellent loan process. I would recommend them to a friend! Robert 2/27/2010 |
Steven was stellar! Kim 2/27/2010 |
I would like to personally thank Nicole with my refinance on my house. I was skeptical when I first applied online for my loan since good customer service these days is hard to come by. I was wrong! I originally started working with Kristen. She was wonderful since day one and kept me informed throughout the loan process. I was surprised that even though the loan process was being done at a remote location it didn’t really matter since my questions were addressed in a timely matter. When Kristen left the company I was saddened since I thought she would be irreplaceable. I was wrong again! I was immediately contacted by her replacement Nicole. I can honestly say that I will definitely recommend AimLoan.com to all my family, friends and co-workers. Nicole is truly an amazing loan processor. I felt that she was always watching out for me during the entire process. I wish there were more people like Nicole and others at AimLoan.com when dealing with customers. I believe that people make a positive difference in your life should also be thanked and appreciated like Nicole. Kelvin 2/26/2010 |
Thank you so much. You did a great job. I definitely will refer your service to friends and family! Chinh 2/26/2010 |
Thanks very much. AIMLoan.com has been awesome to work with again. At the least, you'll be getting tons of referrals from me! Chris 2/26/2010 |
I just want to let you know about the excellent all around service that AIMLOAN has offered for this refinance and especially the service offered by Maricruz and Heather. Both of them were very quick and professional in processing this loan and answering any questions I had. Having shopped around, I have found that you offer the lowest rates and lowest closing costs out there. I would definitely use AIMLOAN again for any home financing needs. Howard 2/23/2010 |
Steven, thanks for your help in getting this through. I really appreciate it. I am really satisfied with the prompt responses and how smoothly and professionally the refinance was handled. Satish 2/16/2010 |
Great communication and very much on top of everything. Excellent service!! Cheryl 2/16/2010 |
All interactions with staff were positive, high energy, upbeat and professional. Paul 2/16/2010 |
Dawn kept me informed about time lines especially as the date of lock expiration drew near. Christopher 2/16/2010 |
Immediate responses from David to all my inquiries. Excellent coverage by Michael Sharratt while David was away. Seamless! Adrian 2/12/2010 |
Dawn Inskeep was extremely helpful, prompt, respectful, and informative. She made the entire process painless and seemless. Everything happened in an ordlerly fashion... no surprises. James and Kitty 2/12/2010 |
We were pleasantly surprised at how engaged, thorough, and helpful Maricruz was during the loan process- better than even local lenders. Keep up the great service. It's definitely an important piece that along with competitive rates, sets AimLoan apart! Jason and Stephanie 2/12/2010 |
I appreciated the prompt reply to my questions and concerns. They exhibited educated and professional knowledge while guiding me through the loan process. Elaine 2/9/2010 |
Shawnee was outstanding and very helpful! Yeheng 2/9/2010 |
Riki and Elizabeth were great. They always retrived my calls/emails promptly and kept me up to date. I will definitely refer friends and family to AimLoan.com Steven 2/9/2010 |
Lori did an excellent and efficient job. She was very helpful and supportive and kept me up to date by the minute. Abbas 2/9/2010 |
Karina was very responsive to us and clarified all of our questions and cnocerns in a clear and concise manner. Her customer service was excellent. It was the best experience we've had refinancing a mortgage. Quick and easy! Andrea 1/27/2010 |
Michael was very efficient. He always quickly responded to all questions and concerns that I had. Sarah 1/27/2010 |
Your associate Maricruz was absolutely phenominal! She was extremely courteous, knowledgeable and helpful on every level! Janet 1/27/2010 |
The process was very smooth and efficient. Your associates always responded quickly and thoroughly. It was the easiest and smoothest home loan that I have ever obtained. Jack 1/27/2010 |
Krista was great to work with. She was knowledgeable, quick to respond, and complete. Robert 1/27/2010 |
Everyone I have spoke with at AIM has gone above and beyond in answering all my questions from the beginning to closing the loan. I would highly reccommend AIM to everyone! David 1/27/2010 |
Everyone working on our refinance was very helpful and eager to help. Any question would be answered right away. Anna 1/21/2010 |
Melisa was exceptional with her responsiveness, professionalism, and follow up. Dawn 1/21/2010 |
I was amazed at how prompt the responses were. All of my questions and requests were addressed the same day. Keep up the good work. I will choose AimLoan again! Gene 1/21/2010 |
Excellent customer service overall. Linda was very knowledgeable. I recommend you to all of my friends Anna 1/21/2010 |
Jennifer is excellent. Very knowledgeable, helpful and responsive. Hans 1/21/2010 |
Jen is very detail oriented. Good follow through. She gets things done! Hans 1/21/2010 |
Working with AimLoan.com was quick, easy and the rates are great! Jerome 1/21/2010 |
Shawnee, thank you so much for all the help and outstanding service you provided for me. You should absolutely be recognized by your company. A loan application process is a very stressful procedure, and I survived because of you. You are the one who helped me to realize my American dream. I am very lucky and thank you very much! Yeheng 1/20/2010 |
It is always a pleasure working with AimLoan.com. I highly recommend them to friends and clients often. Where else can you get straight forward rates posted online, the ability to lock in your own rate, and have a professional team working with you every step of the way? AimLoan.com is my ONLY choice and it should be yours too. My latest refinance was handled by Krista. She did an excellent job with my loan request, application, documentation and close! I could not ask for a smoother transaction. Thanks again! Rob 1/19/2010 |
My experience with AIM was quick, easy, and convenient. Steve was easy to reach by phone/e-mail, and promptly returned all my calls. I'm very happy with my experience!! Great rate, and great service!! Thanks Steven. Sandra 1/18/2010 |
I would like to say that I was most satisfied by AIMLoan's service. I would happily refer and also use your services in the future. Kunal 1/14/2010 |
Lauren was friendly, helpful, patient and very knowledgable. She was extremely prompt in handling all questions. Wonderful! Janet 1/14/2010 |
Karina was a pleasure to work with. Very efficient and kept me informed of the progress. Mark 1/14/2010 |
Kathy was excellent. Very knowledgable about the loan and the loan process! Albert 1/13/2010 |
The speed at which my questions were answered was incredible! This is my first refinance in 30 years of home ownership. I was apprehensive, but your officer made it painless and easy - Thanks! Beverly 1/13/2010 |
Janice worked extra hard to get me the rate and terms I desired. David 1/13/2010 |
Raquel, we had a very smooth closing this morning. Thank you very much for all your hard work and professional service. We are very satisfied. It turned out to be great and we will recommend you and aimloan to our friends. Li 1/13/2010 |
Elizabeth was phenomenal and pro-active in making sure our loan closed quickly. Also, your underwriting process was efficient and timely. This loan was a great experience. Troy 1/12/2010 |
David was an excellent loan processor. He was very quick to respond to any questions I had and kept the process moving swiftly and smoothly. I would recommmend to friends and family. Michael 1/12/2010 |
Lora was always pleasant, organized and prepared to answer any questions I had. She also followed through in a timely manner. John 1/12/2010 |
Excellent experience using AimLoan.com. Excellent rates. Fast, honest, friendly and accuraate service. Willie 1/12/2010 |
The service was consistently good. Stephanie would get back to me with answers to my questions in a timely manner. Dennis 1/12/2010 |
Nicole and Jamie were a pleasure to work with. The refinance process was quick and easy. They were both responsive to my questions and kept me upated on my loan status. I would definitely recommend AimLoan to all my friends. Douglas 1/12/2010 |
Bree was exceptionally efficient, courteous, patient and responsive. Kudos to her! Scott 1/12/2010 |
Angelina was very clear in her instructions and very responsive. Thomas 1/12/2010 |
Gina was very professional and made this whole process seem very easy! Andrew 1/12/2010 |
Lauren was very professional and great to work with. Good experience, and I have recommended AimLoan.com to many others. Carole 1/4/2010 |
Krista, thanks for all of your help through this process. It's been the smoothest refinance I've done. Peter 1/4/2010 |
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